Articles

 How can I connect to my VPS?

It’s very, very easy. We provide you an IP, username and password. You can use Remote Desktop...

 How can I ping ShapeHost IPs so I can see the response time?

Do you want to test the time response of our IPs located in Europa and North America? Here are...

 How do I check my IP?

The official website for checking your IP is https://www.ripe.net/. It it an official website...

 How do you treat support tickets?

Basic service level up to 12 hours – Default Support Level Providing Minimal Support.Business...

 How much time it takes for the VPS to be delivered?

We usually deliver any VPS within 1 hour. From time to time it happens to take longer for the VPS...

 How to Change your Windows password

How to change your Windows password in Windows 2008  and Windows 7 To change your password in...

 Is there any uptime guarantee?

We guarantee that your VPS will be online 99.9% of the time.

 Where are the servers located?

We currently have 11 different locations across Europe, Canada and United States. You can check...